Application Support (DevOps)
Costa Rica
About project
At Provectus, we are obsessed with technologies that impact the future of the whole of humanity. Just imagine: AI for curing eye diseases, ML for making factories safe for workers, preventing pandemic spreading, etc. It’s not about the future, it’s about the products we’ve already developed with #ProvectusTeam.
Join us if you have the same passion for making products using AI/ML technologies, cloud services, and data engineering.
Join us if you value a friendly corporate environment, and almost a family-driven approach to every employee.
Join us if you want to grow professionally and ready for learning new things constantly.
As a DevOps Engineer , you’ll be provided with all opportunities for development and growth.
What is required:
- 5+ years of hands-on application support experience
- Operating Systems - Linux (CentOS, Ubuntu, Amazon, Windows)
- Application Middleware platforms such as JBoss, Apache, Tomcat, NGINX
- Knowledge of Jenkins, Terraform, GIT, Ansibles
- Should have skills with Bash/Perl, Shell, Python, Groovy.
- Knowledge and understanding of Networks, Firewalls, File Shares, SFTP, DNS, LDAP
- Knowledge of containerization technologies and management tools
- Knowledge & Experience on JIRA, Confluence
- Monitoring Tools: Zabbix, LightRun, etc
- Experience with Cloud Administration (AWS, OCI)
Responsibilities:
- Analyze and resolve production & non-production issues within set SLAs
- Identify the severity level of the customer impacting issues and react accordingly
- Investigate system logs to resolve production issues and restore services
- Provide RCA and recommendations for production issues to recurrence
- Regularly communicate incident/request status to teams impacted
- Deploy, monitor and troubleshoot new software versions in production & non-production environments.
- Identify trends in reported issues, report them and suggest possible solutions
- Design procedures to eliminate manual processes in the team
- Required to have good communication skills both written and verbal
- Should be able to work under high-pressure environment with working timings
- Be part of a 24x7 on-call rotation to provide continuous support
Nice to have:
- AWS cloud platform certification is highly desirable
- Experience with Agile methodologies such as scrum or Kanban
- Experience working with Oracle and/or other RDBMS and data load/import/export
- Understanding of Hadoop/Spark clusters and jobs
Briefly about us:
- Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI. We are recognized by industry analysts as a leading provider of AI solutions in specific business domains, driven by sophisticated IT service management and tech innovation. Provectus is a value driver and a trusted partner for our clients and employees.