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Application Support (DevOps)

image Costa Rica

About project

At Provectus, we are obsessed with technologies that impact the future of the whole of humanity. Just imagine: AI for curing eye diseases, ML for making factories safe for workers, preventing pandemic spreading, etc. It’s not about the future, it’s about the products we’ve already developed with #ProvectusTeam.

Join us if you have the same passion for making products using AI/ML technologies, cloud services, and data engineering.
Join us if you value a friendly corporate environment, and almost a family-driven approach to every employee.
Join us if you want to grow professionally and ready for learning new things constantly.

As a DevOps Engineer , you’ll be provided with all opportunities for development and growth.

What is required:

  • 5+ years of hands-on application support experience
  • Operating Systems - Linux (CentOS, Ubuntu, Amazon, Windows)
  • Application Middleware platforms such as JBoss, Apache, Tomcat, NGINX
  • Knowledge of Jenkins, Terraform, GIT, Ansibles
  • Should have skills with Bash/Perl, Shell, Python, Groovy.
  • Knowledge and understanding of Networks, Firewalls, File Shares, SFTP, DNS, LDAP
  • Knowledge of containerization technologies and management tools
  • Knowledge & Experience on JIRA, Confluence
  • Monitoring Tools: Zabbix, LightRun, etc
  • Experience with Cloud Administration (AWS, OCI)

Responsibilities:

  • Analyze and resolve production & non-production issues within set SLAs
  • Identify the severity level of the customer impacting issues and react accordingly
  • Investigate system logs to resolve production issues and restore services
  • Provide RCA and recommendations for production issues to recurrence
  • Regularly communicate incident/request status to teams impacted
  • Deploy, monitor and troubleshoot new software versions in production & non-production environments.
  • Identify trends in reported issues, report them and suggest possible solutions
  • Design procedures to eliminate manual processes in the team
  • Required to have good communication skills both written and verbal
  • Should be able to work under high-pressure environment with working timings
  • Be part of a 24x7 on-call rotation to provide continuous support

Nice to have:

  • AWS cloud platform certification is highly desirable
  • Experience with Agile methodologies such as scrum or Kanban
  • Experience working with Oracle and/or other RDBMS and data load/import/export
  • Understanding of Hadoop/Spark clusters and jobs

Briefly about us:

  • Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI. We are recognized by industry analysts as a leading provider of AI solutions in specific business domains, driven by sophisticated IT service management and tech innovation. Provectus is a value driver and a trusted partner for our clients and employees.

We are waiting for you to become a part of our team!